Refund policy
At RetroMenJackets.store, we want you to feel completely confident and satisfied with every purchase. If for any reason your order does not meet your expectations, we offer a 30-day free return and refund policy. Items must be returned in their original condition, unused, unwashed, and with all tags intact.
How to initiate a return:
- Contact our support team at support@RetroMenJackets.store or call (519) 979-9663.
- Provide your order number and reason for return.
- Our team will provide instructions for returning your items.
Refund Process:
- Once your return is received and inspected, a full refund will be issued to the original payment method within 5–7 business days.
- For international orders, return shipping costs are the responsibility of the customer unless otherwise stated.
Exchanges:
- Exchanges are handled like returns; once we receive the returned item, you may place a new order for a different size or style.
We aim to make returns seamless and stress-free, reflecting our dedication to quality, retro-modern style, and customer satisfaction.